At ExamTB, we understand that sometimes things don’t go as planned. That’s why we offer a flexible refund policy to ensure you are satisfied with your purchase.
Refunds
- If you have received a defective or incomplete test bank, you may request a full refund within seven days of purchase. To request a refund, please contact us at [email protected] and provide your order number and a description of the issue. We will process your refund within five business days of receiving your request.
- Please note that we do not offer refunds for test banks that have been downloaded or accessed.
Free Samples
- We offer free samples of our test banks to help you make an informed decision before purchasing. You can download and examine the samples to ensure they meet your needs and expectations. We recommend you take advantage of this offer before placing an order to avoid disappointment.
Unsupported File Formats and Required Software
- Our test banks are available in multiple formats, including PDF, Word, and others. However, it is the customer’s responsibility to ensure they have the necessary software to open and access the files. If you encounter any issues with unsupported file formats or required software, please get in touch with us at [email protected], and we will do our best to resolve the issue within seven days.
- Please note that we do not offer refunds for issues related to unsupported file formats or required software. However, we are dedicated to providing a satisfactory experience for our customers and will do our best to resolve any issues that may arise.
Contact Us
- If you have any questions about our refund policy or need assistance with a refund request, please do not hesitate to contact us at [contact information]. We are here to help and will do our best to resolve any issues you may have.